Terms of services
Our company provides safe, reliable water delivery services to customers in India in accordance with these terms of service. Please read them carefully.
Service Area
We currently deliver bottled water products to residential and commercial locations within specific parts of India. Service boundaries may change periodically. Please check if we service your area by contacting us.
Products & Pricing
We offer distilled water, packaged drinking water, water dispensers, cans/bottles, and other products for purchase and delivery. Applicable taxes will be added to stated prices at checkout or on invoices. Prices can be confirmed by phone or online quote before purchase.
Delivery & Accessibility
We provide prompt delivery within 24 hours typically. Weekend/holiday requests may have longer lead times. Customers should ensure clear access and entry points to their property or delivery personnel may be unable to complete requests.
Payments & Billing
We accept major credit cards and cash on delivery. invoices are sent via email and payments automatically deducted for card transactions. Overdue invoices may result in delivery suspension until paid.
Cancellations & Returns
If cancelling within 2 hours of order placement, no cancellation fees apply. After, a 50% charge may apply. Customers may return unopened products in sellable condition within 3 days with receipt for a 50% refund.
Limitation of Liabilities
Customers agree Our company liability is limited to the order value only. We cannot guarantee uninterrupted service due to technical issues, weather, etc. Delivery delays shall not constitute breach of terms.
Termination
Our company reserves the right to cancel accounts or refuse service for any reason, including safety concerns, harassment issues, payment problems, unlawful use, or violation of these terms.
Changes to Terms
We may amend these terms periodically. By using our website or placing orders, you agree to the most updated terms. Please review them before making additional purchases.
Governing Law & Disputes
These terms and the relationship shall be governed under Indian law. Any disputes shall be subject to the exclusive jurisdiction of courts.
